SCHEDULING PROCESS

How do I schedule an appointment?

Step 1: Choose a therapist you would like to see. To schedule an appointment please contact that therapist directly, or request an appointment to get help with finding someone who is available. If you have previously been seen at Whole Living Center and want to switch to a different therapist, please contact admin@whole-living-center.com to facilitate the switch. You will be unable to schedule with someone else unless we transfer your record to your new therapist.

Step 2: After your appointment is approved you will have access to the client portal. All forms need to be signed and fully completed before your first appointment. If you are using insurance, we will need that information, as well as your date of birth and mailing address, so please ensure this information is entered correctly. If any information is missing and we are unable to submit insurance claims, you will be billed at a self-pay rate of $150/appointment. Note that you will be required to enter your credit card so we have it on file. Note that your card will ONLY be charged after an appointment if you have a copay or are choosing to self-pay, or if you are charged a fee for a late cancellation or no-show to an appointment. Your therapist will share our practice policies with you regarding payment and their fees.

Please verify that your therapist accepts your insurance plan and that you have active coverage. If you have any questions regarding your insurance, please contact our billing department at billing@whole-living-center.com. If your session is not covered, your credit card will be charged for the amount due, so please stay informed about your insurance benefits to prevent any surprise bills.

Step 3: The approved appointment will be confirmed through email where you can save it to your calendar. Also, you should receive a reminder 48 hours before the appointment. If none is sent to you, please contact your therapist.

 

If you have additional questions or concerns while scheduling an appointment, please contact admin@whole-living-center.com for assistance.

Harvard Square Location
1158 Massachusetts Avenue
Cambridge, MA 02138

Central Square Location
843 Massachusetts Avenue
Cambridge, MA 02139

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